Privacy policy
Last updated: May 2026
Aerlume Bride respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit an enquiry, book an appointment, or otherwise interact with us.
Personal Information We Collect
We may collect the following information when you interact with Aerlume Bride:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information
- Appointment and enquiry details
- Purchase history
- Device, browser, and website usage information
How We Use Your Information
We use your information to:
- Respond to enquiries and appointment requests
- Process orders and payments
- Communicate with you regarding your order or booking
- Arrange shipping and delivery
- Improve our website and customer experience
- Send occasional marketing communications where permitted
Shopify
Our website is hosted on Shopify, which provides the ecommerce platform and technology used to operate our website and services.
Information submitted through our website may be processed by Shopify and its trusted service providers in accordance with Shopify’s Privacy Policy.
Payments
Payments made through our website or invoicing systems are securely processed through trusted third-party payment providers. We do not store full credit card details on our servers.
Marketing Communications
If you subscribe to marketing communications, you may receive updates, collection launches, or brand news from Aerlume Bride.
You may unsubscribe at any time using the unsubscribe link included in our emails.
Cookies & Analytics
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance your browsing experience.
You may disable cookies through your browser settings if preferred.
Sharing Your Information
We may share your information with trusted third parties where necessary to operate our business, including:
- Shopify
- Payment providers
- Shipping and logistics partners
- Website, marketing and technology providers
We do not sell your personal information.
Data Security
We take reasonable precautions to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
International Customers
If you are located outside Australia, your information may be processed or stored in countries where our service providers operate.
By using our website, you consent to this transfer and processing of information.
Your Rights
Depending on your location, you may have rights relating to your personal information, including the right to access, correct, or request deletion of your data.
To make a privacy-related request, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Contact
For any questions regarding this Privacy Policy or your personal information, please contact questions@aerlumebride.com.