Terms of service

By accessing this website or submitting an enquiry through Aerlume Bride, you agree to the following Terms of Service.

Aerlume Enquiries & Orders

Aerlume Bride pieces are currently available by enquiry only through our website. Submission of an enquiry or appointment request does not guarantee availability or order confirmation.

We reserve the right to offer products through additional purchasing methods, including online checkout, in the future.

All gowns are made to order in the closest standard size according to our size guide. We do not offer custom sizing, design modifications, or alterations unless otherwise stated.

Customers are responsible for reviewing all sizing information prior to confirming an order or purchase.

Product Information

We make every effort to display product imagery, colours, and details as accurately as possible. However, colours may vary slightly depending on screen settings and lighting conditions.

All product descriptions, pricing, availability, and production timelines are subject to change without notice.

Pricing & Payments

Payment arrangements will be communicated directly during the enquiry and ordering process or through future online purchasing channels where applicable.

Production will not commence until payment requirements have been satisfied.

Shipping & Delivery

Delivery timeframes are estimates only and are not guaranteed.

Aerlume Bride is not responsible for shipping delays, customs delays, lost parcels, or courier-related issues once an order has been dispatched.

International orders may be subject to import duties and taxes imposed by the destination country. These charges remain the responsibility of the customer.

Intellectual Property

All imagery, branding, designs, logos, text, and content on this website are the property of Aerlume Bride and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Aerlume Bride is not liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products or services.

Privacy

Any personal information submitted through this website is handled in accordance with our Privacy Policy.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Contact

For any questions regarding these Terms, please contact us at questions@aerlumebride.com.